Town Hall Closure in observance of the Martin Luther King Holiday: Town offices will be closed on Monday, January 17, 2022, in observance of the Martin Luther King, Jr. holiday.


Duke Energy Customers

Dear Residents,

Please see the correspondence from Duke Energy:



We expect a WSPA story this week regarding Duke Energy customers being targeted by a new twist on an old trick- the scammer talks about a charge for a changeout of meters and then applies the typical rush for immediate payment. 

The most important thing to do is simple: end the phone call. Duke Energy will never tell you that you’ve got 30 minutes to pay or you lose your service – that’s not how we operate. Hang up on the caller. Call us at the 800-number on your bill or on our website. If you take that one critical step, you’ve beaten the scammer.

Education works – when we started aggressive scam awareness education efforts with customers five years ago, about 9% of customers fell for the scam. Now it’s down to 4%. But that’s still too many, and the scammers have stolen thousands – about $350,000 from Duke Energy customers through Oct. 31, 2021. In the first 10 months of 2021, nearly 1,200 Duke Energy customers in South Carolina reported scam attempts, resulting in about $41,000 lost

After Duke Energy temporarily suspended disconnects in response to COVID-19 and offered extended payment plans, scammers adapted. Rather than focus on overdue bills, they tell the homeowner they need to pay a deposit for a new meter, which will later be refunded – again insisting on immediate deposit. Other trends include a focus on mobile banking apps, along with wire transfers and pre-paid cards. That’s a red flag – Duke Energy doesn’t take customer payments from mobile banking apps, and we will never tell you a specific payment method that you must use.


We have a dedicated website for customers to learn more about scams and what they should be on the lookout for: